Shipping Policy

Shipping Policy

Thank you for choosing Umind Ubody LLC. We strive to ensure a seamless shopping experience for our customers. Please read our shipping policy carefully to understand our processes, delivery expectations, and limitations related to shipping and returns.

1. Order Processing

  • Orders are processed during regular business hours, Monday through Friday, excluding major holidays. Processing times may vary depending on order volume, product availability, and fulfillment partner capabilities.
  • Typically, orders are processed and shipped within [2-5 business days] from the date of purchase. However, this timeframe may be subject to change based on stock levels and other factors outside of our control.

2. Shipping Rates and Delivery Times

  • Shipping rates are calculated and displayed at checkout based on your location, order size, and selected shipping method.
  • Delivery times vary depending on your location and the chosen shipping method. Estimated delivery times are provided at checkout but may be affected by factors beyond our control, such as carrier delays, customs processing (if applicable), weather, or supply chain disruptions.
  • Umind Ubody LLC cannot guarantee specific delivery dates and is not responsible for any delays caused by the shipping carrier or external circumstances.

3. Shipping Destinations

  • We currently ship orders within the United States. International shipping is not available at this time.
  • Certain items may have restrictions on shipping destinations due to local regulations or carrier limitations. If your order is impacted by such restrictions, you will be notified at checkout.

4. Order Tracking

  • Once your order has been shipped, you will receive a confirmation email with tracking information. Please allow up to [insert timeframe, e.g., 48 hours] for tracking information to be updated by the shipping carrier.

5. Delivery Issues and Limitations of Responsibility

  • Lost or Stolen Packages: Umind Ubody LLC is not liable for packages that are lost, stolen, or misdelivered once they have been marked as delivered by the carrier. Customers are responsible for contacting the shipping carrier directly to file a claim in such cases.
  • Incorrect Shipping Information: Customers are responsible for providing accurate and complete shipping information at the time of purchase. Umind Ubody LLC is not responsible for delays, misdeliveries, or lost shipments due to incorrect or incomplete addresses. Additional charges may apply if a package is returned to us due to incorrect address information.
  • Carrier Delays: While we make every effort to ensure timely delivery, Umind Ubody LLC is not responsible for delays caused by the shipping carrier, weather conditions, customs processing, or any other circumstances beyond our control.

6. Returns and Refunds

  • We are committed to customer satisfaction. If you are not fully satisfied with your purchase, please refer to our Return Policy for eligibility and detailed instructions.
  • Returns must be initiated within [insert timeframe, e.g., 30 days] of receiving your order and are subject to approval based on our policy conditions.
  • Abuse or Fraudulent Returns: Umind Ubody LLC reserves the right to refuse returns or refunds if we detect abuse, misuse, or fraudulent activity. In such cases, we may pursue legal action to protect our interests.

7. Damaged or Defective Items

  • If your order arrives damaged or contains defective items, please contact our customer support team within [insert timeframe, e.g., 7 days] of receiving the package. We may request photographic evidence of the damage or defect to assess your claim.
  • Depending on the circumstances, we may offer a replacement, exchange, or refund in accordance with our Return Policy.

8. Limitations on Liability for Delays and Fulfillment

  • As a drop-shipping business, Umind Ubody LLC works with third-party fulfillment partners to process and ship orders. While we strive to maintain prompt fulfillment, delays may occur due to factors outside of our control.
  • We disclaim liability for any delays, damages, or losses resulting from delays in fulfillment, third-party carrier issues, customs processing, or other external factors affecting delivery.

9. Changes to Shipping Policy

Umind Ubody LLC reserves the right to update or modify this Shipping Policy at any time without prior notice. Any changes will be posted on this page, and your continued use of our Site constitutes acceptance of the updated policy

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Contact Us

If you have any questions or need further assistance, please contact our support team:

Email: info@umindubody.com
Chat: Available on our website – the next available representative will assist you.